Their requirement:

  • Streamline the course management process for staff
  • Simplify updating course information
  • Deliver a real ROI

How we created positive change:

  • Integrated all sources of data into one holistic database
  • Reduced the need for repetitive data entry across multiple systems
  • Simplified the functionality to make it easy for staff to amend course and candidate data
  • Automated alerts that notified when candidates’ qualifications needed renewing
  • Enabled staff to be proactive, targeting repeat custom
  • Developed a web app to make the system available remotely across all devices
  • Built functionality to generate to-do lists, reminders and attendee registers automatically
  • Provided ongoing hosting, support and advice

“We have been delighted with the way Blue Wren has worked with us to create and develop a new databaseBlue Wren always work hard to understand our needs and have exceeded our expectations with what they have been able to deliver. Their communication is excellent, in particular the response time when we need support.

Our database is a vital tool to ensure we provide the best service possible to our customers and we have been extremely impressed with the technology, systems and valuable advice Blue Wren have been able to give us.”

Helen Boland

Ainscough Training Services

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