We’re all doing things differently

01 December 2022


The Problem

Does this sound familiar?

You are a successful, growing business but the way you deliver day-to-day activities is slightly different each time.

This is because nothing is written down and each member of staff has their own way of doing things, especially if customer requirements change from job to job.

Not only does this create significant inefficiencies, but it also limits the autonomy of staff, who will often defer to key individuals to make decisions rather than follow a consistent process.

The Consequence

Without repeatable processes that are documented and easy to follow you cannot scale your business.

You become trapped with an over-reliance on key individuals and if this is you, the business owner, then you become the ‘blocker’ to growth.

You are working harder, not smarter.

The Solution

If you want to profitably scale your business, you need to map your key processes.

A process map is the visual representation of how you deliver the different activities in your business. It provides a framework for everyone to follow and gives clear direction to everyone in the business, especially when things don’t go as planned.

Here is a step-by-step tutorial on how you can create a simple process map for your business.

Once you have defined your processes, you can identify opportunities to automate through software as well as eliminate duplication of effort and poor decision-making.

It also removes over-reliance on key individuals because everyone in the business knows what to do in each situation.

For further reading and resources on how to get started with process mapping take a look at the following blogs and start working smarter today:


If you are interested in how to work smarter, then why not book a free, no-obligation call to find out more.

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